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UPDATED 8/10/20
As you may have heard in the news, the USPS is having some major problems right now.
Throughout this pandemic, the USPS has been dealing with an unprecedented increase in volume paired with significant delays/challenges due to lack of personnel and transportation issues. In the last few weeks, there have been some service changes that have introduced additional delays. Over these last few months, and increasingly over the last few weeks, we have seen major issues with tracking. It is not unusual for a package to go unscanned for several days or show confusing updates and then end up being delivered. Although the USPS does not guarantee their delivery times, we will send a replacement if the package is not delivered within 10 business days. The USPS almost always delivers packages within 10 business days, but the lack of updates can be concerning. We wanted to let you know that we are seeing it happen and that you should not be alarmed if you see it happen with one of your orders. That being said, if you need an order to meet a specific deadline, you might consider choosing one of the guaranteed FedEx shipping options. We'll continue to reach out as information becomes available. We hope you and your family are well. Take care of yourself. Take care of each other. #andratuttobene, the iPrintfromHome.com team |
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We know you depend on us to run your small business. |
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UPDATED 7/21/20
The world sure does look a little scary right now. Art and artists are very important at times like these. You have the unique ability to look at the world and find beauty - we are all so lucky when you choose to share it. Although we are limiting physical interactions, art gives us a way to come together. Let's take this opportunity to spread some love through art.
Thanks to you, we have been very busy the last couple of months at iPrintfromHome.com. We're not sure if it is because more people are ordering online, or if more of you have more time to promote your online sales, but regardless of the reason, we are working hard to get all of your orders completed and shipped in accordance with our promised turnaround times. Because of the increased volume we're seeing, we wanted to take a minute to check in with you about our production deadlines. Our daily production cut-off has always been 6 am EST. For photographic and inkjet print orders, if you submit by 6 am EST, we ship it the same day. Giclee prints have a 3 day turnaround time. Nothing is changing with the official rules. But, as you may or may not have noticed, we generally get orders printed and shipped even if they come in much later in the day, usually up to 9 am EST. Because of this increase in volume, we are probably not going to be able to work ahead as much as we would like to. We wanted to write to you to give you a heads up so that you weren't surprised. If you absolutely need an order to go out on a specific day, please make sure to submit by 6 am EST. Similarly, during this pandemic, the USPS is dealing with an unprecedented increase in volume paired with significant delays/challenges due to lack of personnel and transportation issues. From our experience, it is not unusual for a package to go unscanned for several days or show confusing updates and then end up being delivered. Although the USPS does not guarantee their delivery times, we will send a replacement if the package is not delivered within 10 business days. The USPS almost always delivers packages within 10 business days, but the lack of updates can be concerning. We wanted to let you know that we are seeing it happen and that you should not be alarmed if you see it happen with one of your orders. That being said, if you need an order to meet a specific deadline, you might consider choosing one of the guaranteed FedEx shipping options. For the time being, we have had to extend our turnaround times for plak mounted prints. Our prints are plak mounted by a small family run business located just over the border in Canada. The Canadian border has been opened to allow for commercial traffic, which means that we can offer plak mounting again. However, the turnaround time is now 14 business days. Once things pick up with our partners in Canada, we will go back to our standard turnaround time of 7 business days. We hope you and your family are well. Take care of yourself. Take care of each other. #andratuttobene, the iPrintfromHome.com team |
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| What's New? |
| We're doing a little rearranging and renaming. |
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We have been in the imaging business for over 30 years and we have seen lots of change over that time. Every so often we do a little rearranging and renaming to clarify our current offerings . We want to give you a head's up on some changes that you'll see next time you submit an order.
Rearranging: You may have noticed that that our surface drop down menus changed from "Photographic Prints" to "Photographic and Inkjet Prints" last year. The larger prints in the drop down menu were inkjet and they were labeled as such, but it was a little confusing. We've been doing some work to streamline our systems and descriptions, and we've made all of those changes live on the website. Here's what you need to know. At iPrintfromHome.com, we have two production lines. One is more automated and offers quicker turnaround times, where we have historically made our Photographic Prints. The other is less automated and offers more of a "handmade" process, where we make our Giclee Fine Art Prints. We used to exclusively make Inkjet Prints on the system used to make Giclee prints. However, we have started to transition some of our more automated production systems to Inkjet. Moving forward, all prints made on the system used to make Giclee Prints will be called Giclee Fine Art Prints. You will find Somerset and Canvas Giclee Fine Art Prints listed on our website. Photo Inkjet Prints will now be made on our more automated system. Our smaller Inkjet Prints are made using genuine Noritsu paper and ink on our Noritsu Green II. We use Epson papers and Epson Ultrachrome HDR inks to print our Photo Inkjet Prints sized 16x20 and up. You will notice that these prints are now being sold at a lower price point due to savings in the production process. Whenever we save, you save. The Photographic and Photo Inkjet Prints do not come with the option to select an external border (in addition to the print space) and they have a 1 day turnaround time. The Giclee Fine Art Prints come with the option to select an external border and they have a 3 day turnaround time. Renaming: We are renaming our Matte Photographic Prints, "Semi-Matte Photographic Prints." There is no change to the product. They are the same Kodak Matte Photographic Prints that we have always offered. The only change is in the name - we are now referring to them as "Semi-Matte Photographic Prints". We are also excited to introduce Deep Matte Giclee Prints. We have heard from many customers over the years that the Matte Photographic Prints were not quite as flat as they were expecting (hence the name change) and that they wanted some sort of option before jumping to Somerset. Enter, Deep Matte Giclee. We are including samples of the Deep Matte in every Paper Sampler and Calibration Kit. If you would like one, please contact us to let us know. All of our prints are archival quality prints. The pricing difference is due to differences in cost of production between the two production lines. For pricing information, please go to: iPrintfromHome.com/pricing If you have any questions, please contact us here. We hope you and your family are well. Take care of yourself. Take care of each other. Thanks, the iPrintfromHome.com team |
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We know you depend on us to run your small business. |
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UPDATED 6/5/20
We are still printing, but we have had to make some changes to our guaranteed turnaround times for plak mounted prints.
Our prints are plak mounted by a small family run business located just over the border in Canada. The Canadian border has been opened to allow for commercial traffic, which means that we can offer plak mounting again. However, the turnaround time is now 14 business days. Once things pick up with our partners in Canada, we will go back to our standard turnaround time of 7 business days. Of course, this is a fluid situation and things are changing rapidly. We will keep you informed on any service changes. The world sure does look a little scary right now. Art and artists are very important at times like these. You have the unique ability to look at the world and find beauty - we are all so lucky when you choose to share it. Although we are limiting physical interactions, art gives us a way to come together. Let's take this opportunity to spread some love through art. Check out this story about children sharing beauty with the world in windows across Italy: https://www.theguardian.com/world/2020/mar/12/everything-will-be-alright-italians-share-slogan-of-hope-in-face-of-coronavirus-crisis We hope you and your family are well. Take care of yourself. Take care of each other. #andratuttobene, the iPrintfromHome.com team |
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| Everything will be all right. Andra tutto bene. |
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While we're all practicing social distancing, let's take the opportunity to spread some love through art. What will you hang in your window?
#everythingwillbeallright #andratuttobene
Check out this story about children sharing beauty with the world in windows across Italy: https://www.theguardian.com/world/2020/mar/12/everything-will-be-alright-italians-share-slogan-of-hope-in-face-of-coronavirus-crisis |
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