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Dear iPrintfromHome,
I have never been more satisfied with an online company. Ever. I wish there was a standard beyond very satisfied - perhaps, off-the-charts satisfied, our company is the best, you wish all online services services were as good as us (just to think of a few labels/accolades I could give iprintfromhome).
From the outset, your company service (Sara) was unbelievably attentive, warm, kind and answered all of my new-to-this-experience questions with thoughtfulness. When it was clear that I did not really know how to order :))), I also received guidance and advice on how to proceed. Everything was taken care of for me and I kept thinking to myself, "am I really working with an online company where normally the fact that I am a human being is not taken into consideration?" This was so not the case with iPrintfromHome. Those of us that appreciate ordering from our computers also take a risk that the ease of using technology removes the human element in customer service. I am happy to say that your company accomplished both: ease of ordering and terrific customer service - not after the fact, but during the entire experience.
When my prints arrived yesterday, I felt like a real artist. alcohol ink is new for me and, frankly, it is just a little hobby I picked up a few months ago. My real job is in public school administration. However, once I received the prints, I knew seeing my actual work copied so beautifully would allow me to pursue this hobby just a little further and, who knows, where I could go. Thanks again for all of your guidance. Your company is amazing!!!
Alexis Bonavitacola
Mount Laurel, NJ
http://alcoholinks.wordpress.com/
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